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Top 5 Features to Look for in an Online Documentation Platform

Documentation platforms like Gitbook are a must-have SaaS for documents like ebooks. Thanks to their editor features, they improve organization, which allows you to structure your documents in a way that is easy to find. These platforms also streamline collaboration if you are working as a team. Thanks to documentation platforms, you can consistently provide templates and formatting options.

However, some are costly, lack customization, and have no offline access besides being insecure, which can be limiting. Here are the key features to check when choosing documentation that will serve you well.

Online Documentation Platform
Online Documentation Platform
  • Ease of use

First, you should check the ease of use when choosing a documentation platform you can find when searching for a gitbook alternative. You will look for a user interface that should be intuitive even for the non-tech savvy. The platform should also have an easy navigation system and various content creation tools. In addition, it should have clear and comprehensive support resources to help when starting and solving any problem that may arise when creating content. 

  • Content organization

The content organization impacts the usability of the platforms hence the need to check it when choosing one. The platform should have search functionality to help you in finding phrases quickly. It should also have categories that organize your content according to a topic for easy retrieval. If possible, ensure that the documentation platform you intend to use has a filtering functionality to save you time when searching for a document later. 

  • Integration with other tools

The documentation platform should be interpretable with other tools to automate repetitive tasks, curb duplication of efforts, and enhance productivity. It should also be compatible with chat and communication tools for easy communication among team members if you work as a group. And for easy login in, you should choose a documentation tool that gas a Single sign-on integration, giving you a seamless user experience. 

  • Analytics

Since you want to track your usage and effectiveness, you will check if the tool has an analytics feature. The tools should have usage statistics tracking how often you use them and the pages you access often. It should be able to provide a custom report within a specified duration, which will help you identify usage trends and adjust accordingly. This feature is essential because it helps determine if you are getting value for your money.

  • Cost

You must check the price of a documentation platform when searching for a Gitbook alternative. Most platforms have multiple pricing plans; it’d be best to review the plans and choose one that offers the features you need. While at it, consider user limits, customization options, and security. Note that expensive documentation doesn’t translate to efficiency. Therefore, run a thorough price comparison for the best platform at a fair price.

It is essential to have a documentation platform if you create written content. Many platforms are offering the services online. However, not all are worth it since some come with limiting features. It’d be best to check the features you have read here for the best documentation platform.