Visitor management systems have a lot of benefits, such as streamlining your check-in process and making it easier to track visitors. The use of such systems is becoming mainstream, and it shows in the global market revenue. The visitor management system market is growing at a CAGR of 16.7% from 2021 to 2026.
They also offer a way to comply with state or federal laws requiring all visitors to be tracked and reported. In addition, visitor management systems can help improve internal communication within your office by giving everyone real-time information on who is visiting at any given time.
What Is a Visitor Management System?
A visitor management system is a software program that can be utilized to track visitors to your facility. The visitor management system will record each person who enters, including their name and contact information and when they arrived at your location. This information is then stored in a database for later reference if necessary.
According to Greetly, a visitor management system is a comprehensive solution that enhances visitor experiences. It can help with pre-registration and pre-appointment confirmations, entry processes, temporary access control, etc.
Visitor management systems come in many different forms, but most include these essential features:
- Detects when someone enters or exits through an entrance point
- Records the date/time of their arrival/departure with other relevant demographic data like gender or race
- Allows you to set up rules for determining whether certain individuals need additional screening before entering
Advantages of a Visitor Management System
Listed below are some of the most common benefits of a visitor management system.
Streamlined Check-In Process
One of the most apparent benefits of a visitor management system is that it streamlines the check-in process. This means visitors can be processed more quickly, freeing staff members to attend to other tasks. The faster you can get people through the door, the better.
Also, a visitor management system will help ensure that each visitor has all their paperwork before they reach their destination. This means no more delays due to missing forms or signatures and no more stress for staff members who need to chase down these missing items.
Efficient Record-Keeping and Compliance
Visitor management software can help you track the location of visitors, their time spent on site, and the number of guests invited to a facility. This is essential for complying with HIPAA, GDPR, or other regulations. 63% of Americans do not like unauthorized trespassing in hospitals. It is one HIPAA regulation that governs hospitals and other healthcare settings.
With a visitor management system, you can limit the physical access of visitors to your workplace’s sensitive information and locations. This can also help you abide by various compliances that require measures to limit access to sensitive data. Hence, a visitor management system can save you from a data breach’s reputational, legal, and financial consequences.
Enhanced Security Measures
Visitor management systems can help with security. For example, a visitor management system can control access and manage who has access to which areas of your business. It will also help you monitor visitors’ movements within the building by tracking their whereabouts through RFID badges or other forms of identification.
Additionally, many visitor management systems come with security cameras that let you keep an eye on everyone who enters and exits your office building, and this allows you to ensure that no one is loitering around when they’re supposed to be somewhere else. Such systems can foster a sense of safety. A press release from Business Wire shows that 92% of survey respondents say such systems create a safer environment.
Visitor Tracking and Reporting
Visitor tracking and reporting are essential to the success of a business. Without these tools, you may be unable to track who is coming in and out of your building or identify any potential problems that could arise due to a lack of security.
Visitor management systems can help you track who enters or exits your property by using RFID tags attached to visitors’ badges or passes as they pass through designated entry points. Once inside, this technology can also be used for access control. For example, signing out with just one tap on their badge or pass is easy if someone borrows something from another department.
Enhanced Brand Image and Professionalism
A visitor management system is an important part of your company’s brand image, and it can help you create a professional and welcoming environment for visitors. With this technology, you’ll be able to greet visitors as they arrive at the door, direct them to their destination in the building or around town, and track their movements during their stay.
Visitor management systems enable businesses of all sizes to manage guests’ information so that everyone knows how many people are coming into the office each day, who they are meeting with, when they’re due back at home base again, etc.
Having all this information can help you offer better services to your visitors. For instance, suppose you run a spa facility and discover that the number of people sitting in the reception area has increased. You can make accommodations to ensure they don’t have to wait long. This can help build your brand image.
A visitor management system can also help validate a person’s identity, which is crucial in some scenarios. For instance, if someone is visiting a bank for some services, the visitor management system can validate his or her identity by sending an OTP (One Time Password). OTP is sometimes used to provide access to a visitor. Thus it is validated. Accuracy and reliability are the qualities of professionalism.
Cost Savings and Efficiency Gains
One of the most obvious advantages of using a visitor management system is its ability to help you save money. This is achieved through reduced labor costs, as employees need to spend time checking visitors in and out will no longer be necessary.
You’ll also see savings from not purchasing tickets or badges and eliminating lost or stolen items such as badges, keycards, and ID cards. And since your data will be stored electronically rather than written down on paper forms or printed documents, there won’t be any more wasted time trying to find missing information.
Visitor management is a topic that many business owners don’t think about until it’s too late. Still, it’s essential to have a system in place to ensure the safety and security of your employees. You can also benefit from the other benefits listed above, such as streamlining check-in processes and improving internal communication.
By choosing a visitor management system that works well with your company’s needs and budget requirements, you’ll be able to get started on this critical project sooner rather than later.