Businesses are starting to realize the importance and benefits of having a happy workforce and the connection that this has throughout the running of their business. If you want your business to continuously reach its goals and targets while outperforming all your competitors and retaining a high percentage of your employees, you need to provide them with a unique employee experience.
This employee experience should be so good that your workforce won’t be able to find it at another business and will therefore become loyal and stay with your company for a long time.
1. Install purpose-built software and apps for them to use
You’ll never understand the frustration that can be felt by employees who have to deal with badly performing software or apps in their day-to-day roles. This is mainly due to the fact that the software will run at a slower pace or doesn’t fit the purpose that it needs to be used for, therefore taking up more valuable time than is necessary to complete a job.
Opting for purpose-built software or apps for your business can remove this frustration and get your employees’ projects back on track while also being a joy to use. If you have your own software and app development team, it’s likely that they’ll understand where your employees are coming from and, more importantly, what they require.
Of course, you can make the developers’ life far easier by providing them with the right tools, such as Application security. This is where they’ll be able to incorporate levels of security during the building process and eliminate the likelihood of vulnerabilities in code or applications, rather than relying on testing methods after the build is complete to find security weaknesses.
2. Provide in-depth training and support
Once your employees have their bespoke software and apps, they’ll have to learn how to use them properly to get the most out of what’s available to them, and for this, they’ll require training. Of course, you should provide ongoing training for all your employees, whether it’s in regard to the software they use, their job role, or even their career progress within your company.
Of course, with this training should come support, and the best method of providing this support is via a mentor who can be contacted when needed but who’s also prepared to touch base at regular intervals to make sure that your employee is ok and coping well in their new environment.
3. Use employee knowledge and initiate collective brainstorming
There’s nothing that makes an employee feel more welcome than being allowed to participate in brainstorming or being asked for their opinion. Using your employees to improve your business in this way will help them feel part of the business around them rather than just an employee number who’s there to press buttons and perform a function.
It’s important to remember that all your employees have experience outside of your company, whether it’s in the big wide world as a consumer or gained during their employment with other companies. All this is an experience that your business could be making use of, and it could be highly beneficial to the products or services that you’re offering your customers.
4. Reward employees for hard work and involvement
To ensure that your employees are still wanting to participate in brainstorming meetings and enjoying their work, you should reward them for their hard work and involvement within your business. Although you could give out small corporate gifts every now and then as a thank you, most employees would be far happier with either a financial reward or the addition of an extra half day’s holiday, even if you have to set parameters saying that it has to be taken within the next pay period.
Keeping your employees happy will do wonders for your business and the products and services that you provide your customers with. Happy workers who feel that their efforts are recognized will continuously strive to do better and are more likely to stay loyal to the business.
5. Ask for feedback and provide regular employee reviews
You should also make sure that you ask for employee feedback on how their employment within your business is doing. Of course, in order to get genuine feedback, you’ll have to keep the feedback anonymous and have it directed to a manager that isn’t too senior but is more approachable. Employees are less likely to speak freely if they think their job could be on the line and this is a very important factor to remember.
In order to make this feedback a two-way street, you should make sure that regular employee reviews are performed preferably more than once a year. This is so your employees know you think about them and their performance, and also to highlight areas that need a little more attention or focus from both parties. Keeping your employees updated in this way will ensure that they stay happy in the workplace and that any issues or bad habits are addressed before they become an issue.